Frequently Asked Questions
How Much Are Your Fees?
We have a combination of Flat Fee’s and Contingency fee based on the case type. One of our flat rate services is an independent appraisal of your vehicle’s fair market value.
Certified independent appraisals start at $180. Most of the time there is nothing out pocket to get started. Even if you were at fault.
Our services will you put you in a better position with the insurance company and put more money in your pocket.
What is Diminished Value?
It’s the loss in your car’s market value after an accident, even post-repair. We help you claim it.
Can I Get Help if I Was At Fault?
Yes!
Your own insurance company has a higher duty under the law to make you whole and act in a timely manner. Helping you with your own insurance is one of our main expertise.
Do I Get a Rental Car if At Fault?
If you have coverage, we make it happen. If not, we find solutions.
How Long Does a Claim Take?
We push the insurance companies to keep your claim moving every day. Most often 10-14 days. If we must sue the insurance company on your behalf it will take at least 30-60 days sometimes more.
Is the insurance company’s internal policy’s the law?
NO!
Often times the insurance adjuster will tell you that their hand are tied or they cannot do anything further because its against their policy.
This simply isn’t true, the insurance companies have to follow the law. We make sure that they do. We sue insurance companies that breach their duties to you.
What does Utah Law say about the way insurance companies must do when your car has been damaged or totaled?
R-590-190 are the Utah Insurance Administrative rules regulating unfair property and casualty insurance settlement practices.
R-590-190-9 is unfair claim settlement practices. It includes:
(18) refusing to pay a reasonably incurred expense to an insured if the expense resulted from a delay, prohibited by this rule, in a claim settlement or a claim payment;
(21) failing to deliver or mail the amount owed on a first party or third party claim within 30 days after the insurer receives written proof of a covered loss and its amount, except:
(a) if the insurer does not receive written proof of the entire loss, the insurer shall deliver or mail a partial amount supported by written proof or investigation within 30 days; and
(b) a payment is not overdue if the insurer has reasonable evidence to dispute its responsibility for payment
What does Utah Law say about how your car’s value should be determined? Should you be paying for storage fees out of your pocket?
R-590-190-11 are the standards for prompt, fair, and equitable settlement for automobile insurance. It includes:
- Minimum standards for determining the value of a car;
(9) Reimbursement for replacement transportation;
(10)(e) actual cash value shall include taxes and other fees incurred by a claimant in replacing the part or vehicle;
(12) Reasonable notice before cutting off storage payments.
How are Utah Jury’s instructed to evaluate your property damage claim?
MUJI 2d is the Model Utah Jury Instructions. Its reference is https://legacy.utcourts.gov/muji/?cat=1
MUJI is considered an accurate summary of Utah law as it stands today. Judges are free to deviate if they feel there is a more accurate statement of the law. The applicable instruction for property damage are:
CV2002 Proof of Damages
CV2008 Economic Damage to personal property.
CV2010 Fair Market Value defined
CV2011 Loss of use.
Get Your Case Reviewed
Has the insurance company said the accident was partially your fault when in fact it was not?
Is the insurance company:
- Taking too long?
- Ignoring your calls?
- Refusing a rental car?
- Lowballing your car’s actual value?
- Delaying your claim due to assignment of liability?
- Denying a wrecked car has a diminished value?
Let us help: 801-799-9999