SMS Terms & Conditions
Last updated: April 21, 2026
Program Description
Property Damage Professionals (doing business as Property Damage Pros) operates an SMS program to communicate with current and prospective clients about their diminished value and total loss claims. Messages may include: case status updates, appraisal status, document requests, appointment reminders, and responses to inquiries you initiate. This is a transactional program — not a marketing list.
How to Opt In
You opt in by submitting an intake form on https://mypdpros.com and checking the SMS consent checkbox, or by texting us after providing your phone number in an existing client engagement. Consent is not required to receive our appraisal services and is not a condition of doing business with us.
Message Frequency
Message frequency varies based on your case activity. Active cases typically receive 2–8 messages per week; inactive cases receive few or none.
Fees
Property Damage Professionals does not charge for SMS messages. Standard message and data rates from your mobile carrier may apply.
Opt Out
Reply STOP to any message to opt out of all further SMS communications from Property Damage Professionals. You will receive one confirmation message and no further messages unless you opt in again. You may also revoke consent by calling 801-799-9999 or emailing [email protected].
Help
Reply HELP to any message for support, or contact us at 801-799-9999.
Supported Carriers
SMS delivery is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages.
Privacy
Phone numbers collected for SMS consent are used solely for the communications described above. We do not sell, rent, or share phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes. Phone numbers are retained only for the duration of our engagement plus any period required by law. See our Privacy Policy for details.
Contact
Questions about this program: 801-799-9999 or [email protected].